Internet Technologies to Support SMEs’ Growth in New Markets

Cerquitelli Tania (), Chianese Stefano (), Ferrero Merlino Chiara (), Raimondi Francesca (), Scapeccia Giuseppe (), Spagnuolo Michele () and Zolotukhina Irina ()
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Cerquitelli Tania: Politecnico di Torino, Dipartimento di Automatica e Informatica
Chianese Stefano: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino
Ferrero Merlino Chiara: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino
Raimondi Francesca: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino
Scapeccia Giuseppe: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino
Spagnuolo Michele: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino
Zolotukhina Irina: Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino

A chapter in Information Systems for Small and Medium-sized Enterprises, 2014, pp 375-398 from Springer

Abstract: Abstract Most Small and Medium Enterprises (SMEs) hardly dare to extend their business abroad alone. For example, in Italy only 7% of Small Business operators are active in international business. They often do not have a dedicated export department or the resources to analyze the market in depth, they do not speak the language and they are not fully independent in evaluating potential partners. However, there are a large number of portals that provide ad-hoc services to help SMEs grow internationally. This chapter analyzes the existing Internet technologies that can support SMEs in their internationalization process, emphasizing the study of web-based platforms. We propose two classifications to categorize portals and websites based on the services provided.

Keywords: Foreign Market; Potential Partner; Medium Enterprise; Banking Service; Private Entity (search for similar items in EconPapers)
Date: 2014
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DOI: 10.1007/978-3-642-38244-4_19

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