Creating Business Value Through e-Business in the Supply Chain

Paul Humphreys (), Brian Fynes () and Frank Wiengarten ()
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Paul Humphreys: University of Ulster
Brian Fynes: University College Dublin
Frank Wiengarten: Universitat Ramon Llull

A chapter in Handbook of Strategic e-Business Management, 2014, pp 237-254 from Springer

Abstract: Abstract The use of e-business applications has reshaped the structure of organizational supply chains. e-business applications have enabled supply chain organisations to collaborate with each other in order to meet performance goals. Although recent studies have identified that e-business applications support and enable supply chain management and improve an organisations’ performance, the interrelationship between the applications and performance is still a relatively underexplored research area. In addition, it has been questioned in recent literature whether or not e-business applications directly improve organisational performance. Researchers are frequently emphasising the importance of complementary factors that are essential for e-business applications to create value within an organisation and its supply chains. This chapter proposes a model of the relationship between e-business applications, organizational factors and performance within the context of supply chain management. Based on a literature review and the theoretical underpinnings from the resource-based view (RBV) and contingency theory we provide a novel perspective that expands our understanding of the necessary conditions and underlying mechanisms for firm resources to create business value within the supply chain environment.

Keywords: e-business; Supply chain management; Business value; Contingency theory; Resource based view (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-642-39747-9_11

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DOI: 10.1007/978-3-642-39747-9_11

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