Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy

Martin Wiener () and Carol S. Saunders ()
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Martin Wiener: University of Erlangen-Nuremberg
Carol S. Saunders: University of Erlangen-Nuremberg

A chapter in Information Systems Outsourcing, 2014, pp 289-312 from Springer

Abstract: Abstract This chapter explores the governance benefits and challenges that arise when a client firm switches from a single- to a multi-vendor offshoring strategy. It also looks at the management tactics that firms use for dealing with the arising challenges. To do so, we examine the case of a global corporation, which recently took the decision to onboard two additional offshore vendors after having worked exclusively with an Indian IT vendor for more than a decade.

Keywords: IT single- versus multi-sourcing; Multi-vendor offshoring (MVO); MVO benefits; MVO challenges; Management tactics (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-662-43820-6_12

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DOI: 10.1007/978-3-662-43820-6_12

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