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Linking Strategic with Operational Efficiency: Lesson Learnt from Lean Startup Strategies

Bruno F. Abrantes and Axel Nicolas Lindberg
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Bruno F. Abrantes: ISCTE University Institute of Lisbon (ISCTE-IUL)
Axel Nicolas Lindberg: Niels Brock, Copenhagen Business College

A chapter in Essentials on Dynamic Capabilities for a Contemporary World, 2023, pp 105-130 from Springer

Abstract: Abstract The chapter enters the realm of the Swedish entrepreneurial ecosystem to focus on the capabilities developed at firm level, within individual startups. Centering itself in an embedded case of a Gothenburg-based upstarter, the study focuses on its lean-related capabilities and their utilization for the transforming of unoptimized resources into tangible market value. This case-firm followed a typical lean startup thinking mode, often hard to articulate in larger organizations, kick-starting a business concept firstly with the customers in mind, however, with a problem-solving orientation toward resource-(in)efficiency/waste management/asset development. The results unraveled a scenario of contextual ambidexterity. The case-firm developed marketing capabilities (rather than lean capabilities) associated with new product development by exploring other firm’s resource-ineffective practices to envision a digital solution that streamlines a particular business process (of managing a pool of graduates) in an automatized manner. Dichotomically, as the focal firm did not develop, internally, in-depth lean-related capabilities distinctively from other startups in their ecosystem, instead, instrumentalized specific resource inefficiencies of other actors to develop a “lean pilot” market opportunity experiment through a combined formula of an agile software/app with customer-centric lean principles that constitute a noteworthy case of ideation for other aspirants to the role of entrepreneur to potentially replicate such business innovation model in other geographical spheres and economic sectors.

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:seschp:978-3-031-34814-3_6

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DOI: 10.1007/978-3-031-34814-3_6

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