Tourism and Hospitality for Sustainable Development

Edited by Emmanuel Ndhlovu (), Kaitano Dube () and Tawanda Makuyana ()

in Springer Books from Springer

Date: 2024
ISBN: 978-3-031-63077-4
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Chapters in this book:

Ch Chapter 1 Tourism and Hospitality for Sustainable Development in the Digital Era: An Assessment of the Impacts on Customers and Employees in Tourism Enterprises

Emmanuel Ndhlovu, Kaitano Dube and Tawanda Makuyana

Ch Chapter 10 The Effects of Digital-Internet Technology on Restaurant Service Experience Among the Ageing in Southern Africa

Tawanda Makuyana, Emmanuel Ndhlovu and Kaitano Dube

Ch Chapter 11 Accessibility and Inclusion of People with Disabilities in the Tourism and Hospitality Industry Within the Fourth Industrial Revolution: A Review

Takalani Ramukumba

Ch Chapter 12 Implications of Digitalisation on Leveraging Capabilities of Disabled Human Capital in the Sub-Saharan Tourism and Hospitality Industry

Tawanda Makuyana, Emmanuel Ndhlovu and Kaitano Dube

Ch Chapter 13 Implications of Digitalisation on Value Co-creation in Restaurant Service Encounters Among Disabled People in Sub-Saharan Africa

Tawanda Makuyana, Emmanuel Ndhlovu and Kaitano Dube

Ch Chapter 14 Using Technology to Attract Tourists and Enhance Customer Satisfaction

Nicola Wakelin-Theron and Sintu Santu

Ch Chapter 15 Towards Inclusive and Accessible Tourism: The Diagnostic Potential of Digital Tools

Emmanuel Ndhlovu, Tawanda Makuyana and Kaitano Dube

Ch Chapter 2 Artificial Intelligence and Robotic Adoption by Customers in the Global Hotel Sector

Emmanuel Ndhlovu and Konanani Constance Thwala

Ch Chapter 3 Digital Twin and Tourism: Recreating and Reimagining Tourist Experience by Interconnecting Physical and Virtual Systems

Andhika Galuh Prabawati, Gabriel Indra Widi Tamtama and Halim Budi Santoso

Ch Chapter 4 Technology-Enhanced Tourist Experiences

Lisa Charmaine Welthagen

Ch Chapter 5 Customers’ Attitudes Towards the Functional Use of Service Robots in a Hotel Environment

Vhugala Queen Kwinda and Nicola Wakelin-Theron

Ch Chapter 6 Application of Machine Learning in the Prediction of Employee Satisfaction with Support Provided in a National Park

Martha Chadyiwa, Juliana Kagura and Aimee Stewart

Ch Chapter 7 Implications of Digital Technologies for the Global Hospitality and Tourism Labour Market

Emmanuel Ndhlovu, Tawanda Makuyana and Catherine Muyama Kifworo

Ch Chapter 8 Automation and Human Resources Management in the Tourism and Hospitality Industry of Zimbabwe

Raymond Mapuranga, Eresi Muzvondiwa and Sekai Shateyi

Ch Chapter 9 Human Resources Aspects in Tourism and Its Technology Application: Kenyan Perspective

Wesonga Justus Nyongesa and Johan Westhuizen

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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-3-031-63077-4

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DOI: 10.1007/978-3-031-63077-4

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