Identifying User Needs

Christian Kraft

Chapter Chapter 4 in User Experience Innovation, 2012, pp 27-42 from Springer

Abstract: Abstract User needs are the cornerstones of all successful user experience innovation. If your product, solution, or functionality does not cover existing or latent needs of the target users, then all your efforts in creating a great user experience for this solution may well be wasted. In other words, your user experience innovation will never be successful unless you cover an existing or latent end-user need.

Keywords: Mobile Phone; User Experience; Market Research; Target User; Core Task (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-1-4302-4150-8_4

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