Benchmarking Practices: Analysis and Assessment

Sanjay Mohapatra
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Sanjay Mohapatra: Xavier Institute of Management

Chapter Chapter 4 in Information Theory and Best Practices in the IT Industry, 2012, pp 103-138 from Springer

Abstract: Abstract In Chap. 2, we have given the classification system for practices of benchmarking. External and internal classifications constitute one such classification. Among different classifications, these two classifications are frequently used for improving measuring performances and improving the present level of performance. In this chapter, an analysis is made of different benchmarking practices and wherever possible, suitable examples are given.

Keywords: Project Manager; Development Project; Business Unit; Life Cycle Stage; Software Industry (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4614-3043-8_4

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DOI: 10.1007/978-1-4614-3043-8_4

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