Multi Servers, No Queue (M/M/k/k)

Nick T. Thomopoulos ()
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Nick T. Thomopoulos: Illinois Institute of Technology, Stuart School of Business

Chapter Chapter 8 in Fundamentals of Queuing Systems, 2012, pp 57-63 from Springer

Abstract: Abstract This chapter pertains to a multi-server, no queue system with exponential inter-arrival and service times. An example is a phone system in a real estate company with five lines available to receive calls. When all lines are busy, new calls are lost. The corresponding difference, equilibrium and reduced equations are listed. The probability on n units, and the performance measures are developed. Examples are presented to guide the reader.

Keywords: Service Time; Service Level; Expected Number; Loss Probability; Queue System (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4614-3713-0_8

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DOI: 10.1007/978-1-4614-3713-0_8

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