Digitalization of the Post-COVID Economy

Natalia Yu. Konina (), Victor S. Efremov () and Irina G. Vladimirova ()
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Natalia Yu. Konina: MGIMO University
Victor S. Efremov: Friendship University of Russia
Irina G. Vladimirova: Friendship University of Russia

Chapter Chapter 3 in Post-COVID Economic Revival, Volume I, 2021, pp 39-53 from Springer

Abstract: Abstract “Digitalization of Post-COVID economy” evaluates new dimension of digitalizationdigitalization of the economy in Post- COVID era. Digitalization of economy is an objective process based on the technological progress. Digitization of the economy served as a survival tool during the COVID pandemic and demonstrated a considerable dynamics in all aspects from online customer servicecustomer service to remote work, as well supply chain reinvention and growing use of artificial intelligenceartificial intelligence (AI) and machine learning to improve operations. The main goal of the research is to investigate whether these new tendencies will remain and further develop in the post-COVID times, as well to define paths of the further digitalization of the economy. The findings show that digitalization of economy has direct and indirect impact, changing economic agents, our perception of the world around us and our way of interacting with it.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-83561-3_3

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DOI: 10.1007/978-3-030-83561-3_3

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