Supplier Selection, Retained Management Capabilities, and Legal Issues

Ilan Oshri (), Julia Kotlarsky () and Leslie P. Willcocks
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Ilan Oshri: University of Auckland Business School
Julia Kotlarsky: University of Auckland Business School

Chapter 6 in The Handbook of Global Outsourcing and Offshoring, 2023, pp 121-151 from Springer

Abstract: Abstract One key factor in achieving success in global sourcing arrangements is the quality of the client–supplier relationship. Selecting the most appropriate service provider is critical to maximising the benefits and minimising the risks associated with the venture. As throughout, we focus on perennial management challenges and the effective practices that help steer organisations through turbulent business contexts and negotiate ever-changing technologies. In this chapter, we review the major considerations for supplier selection: Supplier selection: the approach and key considerations The client capabilities that need to be developed and retained The critical legal and contractual aspects of outsourcing and offshoring.

Date: 2023
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DOI: 10.1007/978-3-031-12034-3_6

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