Patient Wellbeing, TSR, and Agenda 2030

Martina Toni () and Giovanni Mattia ()
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Martina Toni: Roma Tre University
Giovanni Mattia: Roma Tre University

Chapter Chapter 8 in The Digital Healthcare Revolution, 2022, pp 79-91 from Springer

Abstract: Abstract The intrinsic aim of delivering healthcare service is strictly related to patients’ wellbeing and quality of life. As the Transformative Service Research (TSR) suggests, successful interaction among several entities and users is crucial to realize wellbeing outcomes, such as access, literacy, decreasing disparity, and enhancing health and happiness. In the healthcare setting, value co-creation and physical environment affect psychological, existential, support, and physical components of wellbeing, including the eudaimonic and hedonic spheres. Digitization contributes in several ways: intensifying value co-creation activities by creating more opportunities for interactions outside the physical environment; moreover, technologies can reduce the sufferings on human lives and society through prevention, early detection, diagnosis, remote care, telehealth, and real-time communication. The chapter proposes a conceptual framework to enlighten the linkage between wellbeing, value co-creation, and physical environment.

Keywords: Wellbeing; Transformative service research; Agenda 2030; Quality of life (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-16340-1_8

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DOI: 10.1007/978-3-031-16340-1_8

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