The Framework of SEAM: Managing People Sustainably

Laurent Cappelletti (), Henri Savall () and Véronique Zardet ()
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Laurent Cappelletti: CNAM LIRSA
Henri Savall: CNAM LIRSA
Véronique Zardet: ISEOR IAE Lyon

Chapter 3 in Socio-Economic Approach to Management, 2024, pp 43-95 from Springer

Abstract: Abstract The SEAM consulting model is based on a sober methodology of intervention made with three axes: (1) A “political and strategical decisions” axis mobilized to encourage the commitment of an organization’s management and staff over the two other axis. (2) A “management tools” axis which incorporates six socio-economic management tools that help to implement the innovative solutions to convert or recycle the hidden costs of dysfunctions into sustainable performances. (3) An “improvement process” axis: diagnosis, innovation project, implementation of solutions, evaluation and follow-up, that stimulates the identification of dysfunctions and the findings of innovative solutions to reduce them. These three axes, which are therefore linked together in a SEAM intervention, contribute to creating a progressive spiral of sustainable performance improvement in the intervened company or organization.

Keywords: Hidden costs; Intangible investment; Dysfunction; Sustainable performance (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/978-3-031-43875-2_3

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