“Buy It as-a-Service”: Review of the Sustainable Servitization and Product-Service Systems Literature

Marko Kohtamäki (), Rodrigo Rabetino (), Vinit Parida (), David Sjödin (), Ali Ziaee Bigdeli () and Tim Baines ()
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Marko Kohtamäki: University of Vaasa, School of Management
Rodrigo Rabetino: University of Vaasa, School of Management
Vinit Parida: University of Vaasa, School of Management
David Sjödin: Luleå University of Technology, Department of Social Sciences, Technology and Arts
Ali Ziaee Bigdeli: Aston University, The Advanced Services Group, Aston Business School
Tim Baines: Aston University, The Advanced Services Group, Aston Business School

A chapter in Sustainable Product-Service Systems, 2026, pp 17-33 from Springer

Abstract: Abstract Sustainable product-service systems integrate products, services, and software in ways that potentially enable the creation of environmental, societal, and economic value. The present chapter intends to revisit the product-service systems literature and discuss sustainable servitization as a process, creating an understanding of how to achieve a sustainable business model and enterprise. The study identifies three clusters of research for future sustainable servitization research to consider: (1) sustainable PSS integration across industries: eco-efficiency, design, industrialization, and innovation practices; (2) digital servitization for cleaner and smarter production in circular value systems; (3) implementing circular economy principles through PSS-enabled business model innovation and green servitization. Sustainable servitization research is expanding rapidly, highlighting the role of the interplay between sustainability and digitalization over the product life cycle, moving from product-oriented perspectives toward use-oriented and outcome-oriented perspectives.

Keywords: Service design; Digital servitization; Dynamic capability theory; Manufacturing companies; Sustainable life cycle product-service (search for similar items in EconPapers)
Date: 2026
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DOI: 10.1007/978-3-032-07765-3_2

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