Key Takeaways: Integration and the Big Picture
Arto Lindblom (),
Matti Kautto and
Lasse Mitronen ()
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Arto Lindblom: Aalto University, School of Business
Lasse Mitronen: Tampere University, Faculty of Management and Business
Chapter 15 in Omnichannel Retail, 2026, pp 159-164 from Springer
Abstract:
Abstract This chapter synthesizes the key ideas of the book, showing how retail concepts, customer promises, and marketing mix tactics connect the world of retail with the world of the customer in an omnichannel environment.
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-032-09745-3_15
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DOI: 10.1007/978-3-032-09745-3_15
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