Revamping Procurement at Herbal Pharma: Bridging Operational Gaps for Sustainable Growth

Abdul Rehman Shaikh and Asad Ali Qazi ()
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Abdul Rehman Shaikh: Sukkur IBA University, Department of Business Administration
Asad Ali Qazi: Sukkur IBA University, Department of Business Administration

A chapter in Pedagogical Case Studies in Purchasing and Supply Management, 2026, pp 89-105 from Springer

Abstract: Abstract Herbal, founded in 1983, became a leader in natural health products through strong R&D, but its procurement and operations lagged behind. This case focuses on inefficiencies like manual systems, fragmented supplier ties, and planning gaps, which began disrupting production and service across three sites. Sadia, the new Head of Operations, must lead a procurement transformation. Using Resource-Based View and Transaction Cost Economics, learners assess Herbal’s challenges and recommend strategic solutions. The case emphasizes the need for agile, integrated, and digital procurement practices while navigating organizational change and supply chain resilience in a dynamic market environment.

Keywords: Procurement transformation; Operational efficiency; Strategic sourcing; Resource-based view; Supplier management (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-032-12235-3_5

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DOI: 10.1007/978-3-032-12235-3_5

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