Transparency

Øyvind Kvalnes
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Øyvind Kvalnes: BI Norwegian Business School, Leadership and Organizational Behavior

Chapter Chapter 8 in Second Chances, 2026, pp 79-87 from Springer

Abstract: Abstract This chapter explores transparency as a critical factor in the Second Chances Framework for ethical decision-making in organizations. A decision to grant a second chance after an ethical transgression needs to take into account whether it can be communicated openly and withstand public scrutiny. Using a real-world example from a Norwegian seafood exporter, the chapter shows how cultural norms—in this case, hospitality norms in the Middle East—can complicate adherence to ethical guidelines. An employee, after accepting substantial hospitality from a customer abroad, reported his own misconduct. The sales manager then faced the dilemma of whether to penalize honesty or reward it through a second chance. The chapter applies the Principle of Publicity, encouraging decision-makers to imagine their choices under full transparency. It emphasizes that ethical reasoning should be robust enough to be shared with relevant stakeholders, even if some contextual details remain confidential. The case also touches on how transparency interacts with other second-chance factors: precedent, reparation, trust, and fairness. Ultimately, the chapter argues that while cultural sensitivity is vital, it must be balanced with organizational integrity. Transparency serves both as a guide and a litmus test for ethical second-chance decisions, especially in cross-cultural business contexts marked by moral complexity.

Keywords: Transparency; Principle of publicity; Communication; Hospitality; Cultural differences (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-032-25890-8_8

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DOI: 10.1007/978-3-032-25890-8_8

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