Behavior Assessment for Knowledge Management Solution Implementation

K. Ganesh, Sanjay Mohapatra and S. Nagarajan
Additional contact information
K. Ganesh: McKinsey Knowledge Center India
Sanjay Mohapatra: Xavier Institute of Management
S. Nagarajan: Vickram College of Engineering

Chapter Chapter 4 in Design and Development of Knowledge Management for Manufacturing, 2014, pp 45-56 from Springer

Abstract: Abstract Among the three strategic components of KM, i.e., people, processes, and technology, the most imperative one is “people.” KM essentially depends on the readiness and behavior of individuals to indicate the ownership, contribution, use, and reuse of knowledge and to share it when requested. Processes and technology can aid to enable and assist KM, but it supports in creating, contributing, sharing, using, and reusing knowledge for and by the people and this is the fundamental principle of KM. Behavior of people is a key component which supports to achieve organizational objectives (Krishnan 2001). Good and right behavior of people enhances firms to create and increase the utilization of their institutional or collective knowledge.

Keywords: Behavior Type; Behavior Target; Semistructured Interview; Behavior Assessment; Manufacturing Organization (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-02892-7_4

Ordering information: This item can be ordered from
http://www.springer.com/9783319028927

DOI: 10.1007/978-3-319-02892-7_4

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().