Adaptive Strategies to Technological Change: Understanding Travellers Using the Internet for Trip Planning

Zheng Xiang (), Dan Wang () and Daniel R. Fesenmaier ()
Additional contact information
Zheng Xiang: Virginia Tech
Dan Wang: The Hong Kong Polytechnic University
Daniel R. Fesenmaier: Temple University

A chapter in Information and Communication Technologies in Tourism 2014, 2013, pp 411-423 from Springer

Abstract: Abstract With recent developments in technology including social media and mobile computing, the Internet offers many tools for today’s travellers. Based upon a large six year study of American travellers’ use of the Internet, this study identifies the strategies travellers develop in response to the complex technological environment over a period of time. The results show that American travellers have adopted six distinct strategies in terms of their behavioural responses to the use of the Internet for travel planning. These strategies are relatively stable and can be described by a relatively limited number of information sources and channels. This study advances our understanding of the impact of ICT on travel behaviour and offers insights for the development of new communication strategies for tourism businesses.

Keywords: Internet; Travel planning; Adoption; Media repertoire; User profiling (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-03973-2_30

Ordering information: This item can be ordered from
http://www.springer.com/9783319039732

DOI: 10.1007/978-3-319-03973-2_30

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().