Creating a Reasonable Basis for Evaluation: A Cybernetic Approach for the Development of a Methodology to Identify the Value Proposition of Enterprise IT

Philipp Wolters (), Katharina Tarnacki, Eckart Hauck and Sabina Jeschke
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Philipp Wolters: RWTH Aachen University, IMA/ZLW & IfU
Katharina Tarnacki: RWTH Aachen University, IMA/ZLW & IfU
Eckart Hauck: RWTH Aachen University, IMA/ZLW & IfU
Sabina Jeschke: RWTH Aachen University, IMA/ZLW & IfU

A chapter in Automation, Communication and Cybernetics in Science and Engineering 2013/2014, 2014, pp 803-813 from Springer

Abstract: Abstract The concept of value creation is essential for the analysis of human decision-making. Basically, whatever we do is based on subconscious decision processes, which are based on available information. If there are inadequate or insufficient information it is hard to decide what to do and a mandatory decision is mostly more a game of luck. Based on a cybernetic structural model of value creation a methodology is proposed to overcome the problem of insufficient information in a decision process. The approach is motivated by the problem of identifying the value proposition of Enterprise IT in order to make an investment decision.

Keywords: Decision-Making; Value Proposition; IT Management; Cybernetics (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-08816-7_63

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DOI: 10.1007/978-3-319-08816-7_63

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