Business Intelligence 2.0

Sebastian Behrendt () and Alexander Richter ()
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Sebastian Behrendt: Bundeswehr University
Alexander Richter: University of Zurich

A chapter in Business Intelligence for New-Generation Managers, 2015, pp 97-111 from Springer

Abstract: Abstract The increasing use of enterprise social networks (ESN) generates vast amounts of data, giving researchers and managerial decision makers unprecedented opportunities for analysis. However, more transparency about the available data dimensions and how these can be combined is needed to yield accurate insights into the multi-facetted phenomenon of ESN use. In order to address this issue, we present a framework of available data dimensions and describe possible methods and insights as well as opportunities and limitations of each data dimension. We then adopt this framework exemplary to comprehensively analyze an empirical ESN case.

Keywords: Enterprise social networks; Social software; Social network analysis; Data dimensions; Mixed methods; Case study (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-15696-5_8

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DOI: 10.1007/978-3-319-15696-5_8

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