Using Information Technology to Manage Diverse Knowledge Sources in Open Innovation Processes

Vincenzo Corvello (), Davide Gitto (), Sven Carlsson () and Piero Migliarese ()
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Vincenzo Corvello: Università della Calabria
Davide Gitto: Università della Calabria
Sven Carlsson: Informatics, School of Economics and Management
Piero Migliarese: Università della Calabria

Chapter Chapter 12 in Managing Open Innovation Technologies, 2013, pp 179-197 from Springer

Abstract: Abstract Companies adopting an open approach to innovation aim at exploiting as many sources of knowledge as possible to create new products or services. Communities of customers, networks of experts or other organisations are all considered sources of valuable knowledge. However, to be managed effectively, each source requires different tools and practices. Managers responsible for the implementation of a technological system supporting open innovation should be able to single out the requirements associated with each source and devise customised strategies to facilitate the knowledge exchange. This chapter: (1) provides a framework which enables managers to analyse each specific source of knowledge and elicit the associated requirements, (2) suggests seven strategies to facilitate the knowledge exchange and (3) shows how these seven strategies can be adapted to different sources of knowledge.

Keywords: Open Innovation; Knowledge Source; External Expert; Dominant Logic; Knowledge Repository (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-31650-0_12

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DOI: 10.1007/978-3-642-31650-0_12

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