The Research and Application of DMAIC Model in New Student Register System

Hong-na Guo () and Jun-ming Zhu
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Hong-na Guo: Tianjin University of Technology
Jun-ming Zhu: Luoyang Normal University

A chapter in Proceedings of 20th International Conference on Industrial Engineering and Engineering Management, 2013, pp 547-552 from Springer

Abstract: Abstract In view of waiting in line, cumbersome procedure problems existed in the new student register system, the article introduced one of the most advanced six sigma DMAIC models. Through the questionnaire survey and positive Likert scales weighted evaluation method to find out the impact of the main factors and new report quality, presents the improved method. The successful application of the DMAIC model is good for the effective implementation in our universities and further enhance the management level and competitiveness of the colleges and universities. DMAIC model may be extended to railway ticketing system, bank, supermarket and so on.

Keywords: DMAIC model; Likert scales; Six sigma; Student register system; 5M1E (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-40072-8_54

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DOI: 10.1007/978-3-642-40072-8_54

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