Basic Models of Human Information and Communication Behavior

Arnold Picot, Ralf Reichwald, Rolf T. Wigand, Kathrin M. Möslein, Rahild Neuburger and Anne-Katrin Neyer
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Ralf Reichwald: Technical University of Munich
Rolf T. Wigand: Arizona State University
Kathrin M. Möslein: Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU) & Handelshochschule Leipzig (HHL)
Rahild Neuburger: Ludwig-Maximilians-Universität
Anne-Katrin Neyer: Martin-Luther-University Halle-Wittenberg

Chapter Chapter 3 in The Boundaryless Enterprise, 2023, pp 37-69 from Springer

Abstract: Abstract Information and communication are essential components of human life. Both in the corporate world and in private life, a rapidly growing variety of different forms and media of information and communication and their ever-increasing importance are becoming apparent. In order to understand these new developments, it is useful to look at the numerous different aspects of information and communication using theoretical models, also in order to understand why communication and understanding problems arise in companies and how they can be managed. Especially against the background of increasingly decentralized, modular, and virtual organizational structures, this presents an increasingly relevant requirement. The same applies to the handling and management of knowledge and the shaping of trust. In the course of technological dynamics, but also of the dissolution of existing boundaries, completely new challenges arise here, which are also addressed in this chapter.

Date: 2023
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DOI: 10.1007/978-3-658-40054-5_3

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