An Innovative Approach to the Governance of E-Government Knowledge Management Systems

Marco Bianchi (), Nunzio Casalino (), Mauro Draoli () and Giorgio Gambosi ()
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Marco Bianchi: Università di Tor Vergata
Nunzio Casalino: Università degli Studi Guglielmo Marconi
Mauro Draoli: DigitPA – Italian Agency for the Digitalization of Public Administration
Giorgio Gambosi: Università di Tor Vergata

A chapter in Information Systems: Crossroads for Organization, Management, Accounting and Engineering, 2012, pp 113-121 from Springer

Abstract: Abstract In this paper we describe an innovative approach to the governance of knowledge management systems and services, currently applied in the Italian Public Administrations domain, which could be easily replicated in other countries as well. This approach is being applied in the framework of Italia.gov.it, a governmental on-going project aimed to the establishment of a big knowledge management system and of vertical search services for Public Administrations’ data. The Italia.gov.it project comes after a 3 years long period of studies and experimentations jointly performed by DigitPA and research teams from several Universities, with the aim to define an economically viable information system aimed to gather and manage the knowledge currently published in open data and over the Internet by public administrations on a national scale. We both summarize some lessons learned during such activities and describe the overall technical and organizational solutions being adopted for Italia.gov.it.

Keywords: Knowledge Management System (KMS); Knowledge Management Subsystem; Italian Public Administration; Search Service; Content Management Module (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2789-7_14

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DOI: 10.1007/978-3-7908-2789-7_14

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