Innovation in Business Processes: Pattern-Driven Process Modelling

Pasquale Ardimento (), Nicola Boffoli (), Danilo Caivano (), Daniela Castelluccia () and Giuseppe Visaggio ()
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Pasquale Ardimento: University of Bari
Nicola Boffoli: University of Bari
Danilo Caivano: University of Bari
Daniela Castelluccia: University of Bari
Giuseppe Visaggio: University of Bari

A chapter in Information Systems: Crossroads for Organization, Management, Accounting and Engineering, 2012, pp 229-237 from Springer

Abstract: Abstract The globalization of the market has provided new challenges to small and large enterprises: the high dynamism of the business environment directly affects the consistency of business processes and the overall enterprise responsiveness. Therefore business processes, although complex, have to be highly flexible to react to new demands, in order to turn changes into opportunity in terms of process innovation and business competitiveness. This work faces this challenge and provides an approach to support business process management by means of a flexible process modeling related to the business environment. Such approach is able to manage the high variability of the environment parameters affecting the processes in use: process patterns support flexible modeling from a methodological point of view as they allow to represent the relationships between contexts and solutions; decision tables are the implementative support to the pattern theory. Furthermore, we discuss the experience of the proposed approach in a real case. Results are encouraging and drive further investigations in such a way.

Keywords: General Solution; Business Process; Diversity Factor; Decision Table; Business Process Management (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2789-7_26

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DOI: 10.1007/978-3-7908-2789-7_26

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