Six Sigma Process

K. Muralidharan ()
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K. Muralidharan: M. S. University of Baroda, Department of Statistics, Faculty of Science

Chapter Chapter 3 in Six Sigma for Organizational Excellence, 2015, pp 39-48 from Springer

Abstract: Abstract This chapter typically addresses the issues of process as the core of any project management. The project components such as inputs, process, and outputs are clearly stated technically as well as managerial way. These identifications further give impetus to the development of Six Sigma process, as the core objective of a Six Sigma process is to enable companies to monitor and respond to the feedback from its processes, suppliers, employees, customers, and competitors to achieve higher levels of strength and performance. We have also centered our attention to process mapping and addressed the issue of eliminating variation in the process. The importance of critical success factors, documentation of process activities, process characterization, process capability, process performance, process improvement, and process Control is clearly presented from a Six Sigma project perspective.

Keywords: Entities; Objects; Activities; Voice of customer; Voice of process; Quality function deployment; As is process (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-81-322-2325-2_3

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DOI: 10.1007/978-81-322-2325-2_3

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