Digital Transformation for New Sustainable Goals with Human Element for Digital Service Enterprises: An Exploration of Factors

Minh-Nhat Ho (), Huu-Long Nguyen () and Subhra R Mondal ()
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Minh-Nhat Ho: Ho Chi Minh City Government
Huu-Long Nguyen: Science and Technology Business and Market Development, Ministry of Science and Technology
Subhra R Mondal: University of Economics

Chapter Chapter 6 in Sustainable Development and Innovation of Digital Enterprises for Living with COVID-19, 2022, pp 85-103 from Springer

Abstract: Abstract While most leaders intend to extend their tech abilities in the future, the subtle strategy lies in the human element. The key to developing a successful association is interacting with and serving clients well. Leaders must adopt new approaches to sustain their businesses after a pandemic. The absence of new ideas and strategies can create uncertainty for workers. The rise of artificial intelligence and mechanization has decreased the number of people who can perform the work that used to be done by them. Also, the increasing expense can prevent workers from contributing to the organization. This chapter will explore various factors that will help digital enterprises formulate their new regular goals.

Keywords: Digital transformation; The human element; Labor force; Organizational change; Policy for human resource; Technology (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1007/978-981-19-2173-5_6

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