The Transition from Traditional Banking to Mobile Internet Finance: An Organizational Innovation perspective—A Comparative Study of Citibank and ICBC

Zhuming Chen (), Yushan Li, Yawen Wu and Junjun Luo
Additional contact information
Zhuming Chen: Sun Yat-Sen Business School
Yushan Li: Sun Yat-Sen Business School
Yawen Wu: Sun Yat-Sen Business School
Junjun Luo: Sun Yat-Sen Business School

A chapter in Blockchain, Crypto Assets, and Financial Innovation, 2025, pp 35-54 from Springer

Abstract: Abstract The development of Financial Technology (FinTech) in areas such as mobile Internet, cloud computing, big data, search engines, and blockchain technology have significantly changed the financial industry. FinTech is expected to overturn the traditional banking business model, forcing banks to upgrade and transform. This study adopts a comparative case study method to contrast and analyze the Industrial and Commercial Bank of China (ICBC) and Citibank. It analyzes the strategies, organizations, HR systems, and product innovations adopted by these two banks in response to the impact of FinTech. This paper proposes the “electric vehicle” mode and “airplane mode” for banks’ upgrade and transformation. Further, it describes the difficulties encountered by the Chinese banking industry and proposes some feasible ways to upgrade. “Technology power” will become the core competitive concept for the financial institutions of the future.

Keywords: Mobile Internet finance; Traditional banks; Upgrade and transformation; Organizational innovation; Technology power (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-96-6839-7_3

Ordering information: This item can be ordered from
http://www.springer.com/9789819668397

DOI: 10.1007/978-981-96-6839-7_3

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().