Electronic Commerce Supervision

Ronggang Zhang () and Xiayuan Gao
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Ronggang Zhang: Northwest University of Political Science and Law
Xiayuan Gao: Northwest University of Political Science and Law, School of Business

Chapter 19 in Handbook of E-commerce in China, 2025, pp 347-376 from Springer

Abstract: Abstract This chapter first introduces the concept and characteristics, protection principles, and scope of consumer rights protection in e-commerce; secondly, the rights of e-commerce consumers are introduced, including the concept and characteristics of e-commerce consumers, their right to information, freedom of choice, fair trade, unconditional return, and compensation for damages. Finally, the current status of consumer rights protection in e-commerce in China, the main legal issues faced, and comprehensive governance are introduced.

Keywords: E-commerce consumers; Rights of e-commerce consumers; Rights Protection in E-commerce (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-96-7629-3_19

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DOI: 10.1007/978-981-96-7629-3_19

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