Critical Review on Quality Management for Attaining Higher Environmental Efficiency in the Construction Industry Through COQ Lens

Nandini Sharma () and Boeing Laishram ()
Additional contact information
Nandini Sharma: Indian Institute of Technology Guwahati
Boeing Laishram: Indian Institute of Technology Guwahati

A chapter in Research and Innovation for Sustainable Development Goals, 2024, pp 97-112 from Springer

Abstract: Abstract The construction industry is a major consumer of energy, materials, and water and contributes significantly to pollution. Considering these repercussions, environmental organizations are becoming more aware that implementing proper policies and measures is crucial to enhance the sustainability of construction activities. During the quality management (QM) phase of a construction project, architects, designers, and engineers have a vital role in incorporating sustainability goals to minimize the project's ecological footprint by reducing rework. The inevitable contradiction between economic and environmental interests has led to substantial expenses and rework for all stakeholders involved, including the environment itself. To tackle these difficulties, a range of strategies have been used to evaluate and reduce the costs involved, offering useful knowledge for the implementation of sustainable construction practices. The implementation of the Cost of Quality (COQ) tool in QM has developed into a generally acknowledged management strategy for reducing waste and rework. While extensive research has explored COQ in manufacturing, its application in the construction industry remains underexplored. This review paper aims to identify key issues of rework in QM that influence the construction industry's costs and resource utilization through COQ. Drawing on 60 peer-reviewed articles from EBSCO Host, Scopus, and Web of Science (WOS), this review identifies that project sustainability significantly impacts quality indicators, with reworked designs during construction potentially compromising sustainable attributes. The findings contribute to understanding the crucial interplay between quality performance and sustainability in construction, providing valuable insights for researchers and practitioners seeking to advance this discourse through further research.

Keywords: Quality management; Sustainability; Rework; Cost of quality; COQ (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-97-5870-8_9

Ordering information: This item can be ordered from
http://www.springer.com/9789819758708

DOI: 10.1007/978-981-97-5870-8_9

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().