Conflict Management in Family Businesses

Veland Ramadani, Esra Memili, Ramo Palalić and Erick P. C. Chang
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Veland Ramadani: South East European University
Esra Memili: University of North Carolina at Greensboro
Ramo Palalić: International University of Sarajevo
Erick P. C. Chang: Arkansas State University

Chapter 8 in Entrepreneurial Family Businesses, 2020, pp 137-151 from Springer

Abstract: Abstract Like every other business, a family firm is not safe from conflicts, whether they are created intentionally or unintentionally. Sometimes, the organizational design and/or organizational culture can cause conflicts that might result in a bad image of the whole organization. This chapter overviews the most critical elements in conflict management that can happen in family businesses as it happens in other organizations. The best practice and examples of how such conflicts are solved are provided in this content. The role of organizational culture, as well as the best approaches in resolving these issues, are elaborated. Other important issues related to conflict management that can be applied to family businesses are explored.

Date: 2020
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DOI: 10.1007/978-3-030-47778-3_8

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