Balanced Scorecards to Measure Enterprise Risk Performance

David L. Olson and Desheng Wu
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David L. Olson: University of Nebraska
Desheng Wu: University of Chinese Academy of Sciences

Chapter 10 in Enterprise Risk Management Models, 2023, pp 143-150 from Springer

Abstract: Abstarct Balanced scorecards are tools to monitor the relative performance of organizational units over multiple dimensions. Traditionally, the four dimensions of learning and growth, internal business processes, customer satisfaction, and financial performance have been used. The concept is demonstrated with multiple business contexts.

Date: 2023
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DOI: 10.1007/978-3-662-68038-4_10

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