Small and Medium Enterprises (SMEs) Navigating Through the Covid Pandemic in India: an Examination Through the Systems Approach

Debadutta Panda (), Rohit Bhardwaj (), Tulika Sharma () and Sriharsha Reddy ()
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Debadutta Panda: XIM University
Rohit Bhardwaj: Birla Institute of Management Technology
Tulika Sharma: Institute of Management Technology (IMT), Hyderabad
Sriharsha Reddy: Institute of Management Technology (IMT), Hyderabad

Systemic Practice and Action Research, 2024, vol. 37, issue 4, No 6, 483-498

Abstract: Abstract In past couple of years, management scholars have developed significant literature on the impact of Covid pandemic across various business and organizations formats. Although, the extant literature studied various aspects of SMEs, but they did not explore the pandemic impact to SMEs from the lenses of the systems approach. We examined how SMEs navigated through the Covid pandemic from the systems theory. We engaged narrative inquiry method and captured narrations from CEOs/board members of thirty SMEs in India. The grounded theory approach was adopted to analyse the data. The study found that SMEs’ navigation through the pandemic was a complex and dynamic system encompassing input factors, immediate output, systemic output, navigating strategy, and policy environment. At the end, the study developed system-theoretic ecosystem framework of Covid impact on SMEs.

Keywords: Systems theory; SMEs; Covid pandemic; System-theoretic ecosystem framework (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s11213-023-09664-w

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