Second-Hand C2C E-Commerce: What Does the Era of the Individual Seller Mean for Logistics Operators?

Anne Pratx ()
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Anne Pratx: Groupe La Poste

A chapter in Postal Strategies in a Digital and Green Transition, 2026, pp 293-309 from Springer

Abstract: Abstract The development of C2C second-hand e-commerce leads to new challenges for delivery operators. Based on a literature review, the paper aims to identify scenarios linked to the development of this type of e-commerce and explores these challenges. The specificities of C2C logistics are modified by the development of C2C e-commerce platforms. Platforms lead to an increase in volume and to the introduction of B2C characteristics into the C2C logistics flow. Competition between platforms and the affordability of second-hand goods is likely to generate downward pressure on prices for delivery operators, while the increase in C2C e-commerce volume could lead to additional stress on delivery networks. Given the growth of C2C e-commerce, delivery operators are unlikely to refuse to serve this market but must find a way to address the new challenges linked with C2C second-hand e-commerce.

Keywords: E-commerce; Second-hand; C2C; Logistics (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:topchp:978-3-032-00502-1_20

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DOI: 10.1007/978-3-032-00502-1_20

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