Overcoming Prominent Pitfalls of Work Space (Re-)Design: Using a Theoretical Perspective to Reflect and Shape Practice

Martin Schwemmle (), Marie Klooker, Claudia Nicolai and Ulrich Weinberg
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Martin Schwemmle: Hasso Plattner Institute for Digital Engineering
Marie Klooker: Hasso Plattner Institute for Digital Engineering
Claudia Nicolai: Hasso Plattner Institute for Digital Engineering
Ulrich Weinberg: Hasso Plattner Institute for Digital Engineering

A chapter in Design Thinking Research, 2020, pp 289-310 from Springer

Abstract: Abstract Companies are recognizing more and more the potential of work spaces to increase their employees’ creativity, well-being, and performance. However, (re-)designing work space is not an easy task and, hence, many companies ask for recommendations and advice from a researcher’s perspective. Taking these rising demands and experiences with work space design projects in organizations as a starting point, we link a practitioner’s with a researcher’s view. In this chapter we present prominent pitfalls of workspace (re-)design through the lens of theories, selected concepts, and frameworks. In particular, we deal with the three issues of (1) a too narrow understanding of work space, (2) a lack of understanding of the status quo, and (3) a missing awareness of the behavioral component of space and its potential for change management. Perspectives from theory give enhanced reflection on each issue. In addition, tools and examples allow us to transfer the theoretical knowledge into action in form of workshops or initiatives as part of a space (re-)design project. Researchers receive an overview of the issues that are relevant for practitioners and which also indicate topics for further research. Practitioners are provided with a better understanding of relevant concepts and actionable tools for their work space-related projects.

Date: 2020
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DOI: 10.1007/978-3-030-28960-7_17

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