Enhancing Change Capacity. Client-Consultant Collaboration and Emergent Change

Kenneth Kerber () and Anthony Buono
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Kenneth Kerber: Kerber & Associates
Anthony Buono: Bentley College

Symphonya. Emerging Issues in Management, 2007, issue 1 Management Consulting and Global Markets

Abstract: Companies, in every industry are increasingly challenged to build a capacity for change, both in response to and in anticipation of continuously changing competitive market and technological pressures. Client-consultant collaboration can be prompted to broaden change management repertoire, creating a culture in which organizational members understand and support different approaches to change, ask and respond to questions that stimulate change and, in general, develop a culture of change. Consultants, working and collaborating with the client, can prompt a broader appreciation of the range of appropriate change approaches and when turning a system 'loose' may be the most effective way to proceed. The goal is to work with clients to create organizations that are 'built to change'.

Keywords: Management Consulting; Consulting; Client-Consultant Relationship; Managing Organizational Change; Change Management; Globalization DOI:http://dx.doi.org/10.4468/2007.1.10kerber.buono (search for similar items in EconPapers)
Date: 2007
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