A systematic literature review on organizational citizenship behavior: conceptualization, antecedents, and future research directions

Muluken Ayalew Worku and Kenenisa Lemi Debela

Cogent Business & Management, 2024, vol. 11, issue 1, 2350804

Abstract: This review study investigated two main questions on organizational citizenship behavior: first, how is OCB conceptualized in management studies? And the second question is, what are the antecedents of OCB in management studies? The study used a systematic review strategy to address the above questions. In this respect, clear inclusion and exclusion criteria were employed to select 53 relevant articles from the total of 2367 OCB articles obtained from various databases for analysis purpose. Other research methods were also used in the study, such as the collected data, which was analyzed via content analysis and finally presented descriptively using a descriptive research design. The finding shows that these days, OCB and OCBI/OCBO are still understood from 1988 Organ’s OCB constructs. There are limited studies on individuals’ dispositions, task characteristics, leadership behaviors, and group characteristics as types of antecedents of OCB in the existing literature. It is recommended to develop advanced OCB constructs that can be applicable to all types of organizations. As shown by the shortage of OCB studies in some types of antecedents, future researchers are advised to conduct their studies on individuals’ dispositions, task characteristics, leadership behaviors, and group characteristics using the conceptual framework suggested by this study.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/23311975.2024.2350804 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:oabmxx:v:11:y:2024:i:1:p:2350804

Ordering information: This journal article can be ordered from
http://cogentoa.tandfonline.com/journal/OABM20

DOI: 10.1080/23311975.2024.2350804

Access Statistics for this article

Cogent Business & Management is currently edited by Len Tiu Wright and Tahir Nisar

More articles in Cogent Business & Management from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().