COVID-19 cripples global restaurant and hospitality industry

Kaitano Dube, Godwell Nhamo and David Chikodzi

Current Issues in Tourism, 2021, vol. 24, issue 11, 1487-1490

Abstract: The restaurant and hospitality industries are crucial socio-economic sectors that contribute immensely to the global economy. However, these sectors are vulnerable and sensitive to natural hazards such as the COVID-19 pandemic and any resultant economic downturns. This study investigates the impact of COVID-19 on the global restaurant industry using data from OpenTable and other sources. The study found that sit-in guests dropped to zero in many countries as governments across the world instituted social distancing initiatives, movement restrictions and lockdowns. COVID-19 also led to an unprecedented loss of employment and revenue, resulting in millions of jobs and billions of dollars in potential revenue lost. The work recommends extra-ordinary financial and other support measures for the sector. It further recommends a raft of safety and health protocols as the industry gradually reopens.

Date: 2021
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DOI: 10.1080/13683500.2020.1773416

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