Big crisis data, contradictions and perceived value of social media crowdsourcing in pandemics

Khaled Saleh Al-Omoush, Alessandro Zardini, Raed M Al-Qirem and Samuel Ribeiro-Navarrete

Economic Research-Ekonomska Istraživanja, 2021, vol. 34, issue 1, 450-468

Abstract: This study examines the impact of big crisis data on the contradictions, trust and perceived value of social media crowdsourcing in pandemics. The study also examines the impact of contradictions on trust and the perceived value of social media crowdsourcing. Finally, the study explores the impact of trust on the perceived value of social media crowdsourcing during pandemics. Data were collected from 405 respondents to an online survey. PLS-SEM was used to analyse the data and test the research model. The results show that big crisis data has a significant positive impact on contradictions and a significant negative impact on the perceived value of social media crowdsourcing. The results also confirm a significant negative impact of contradictions and a significant positive impact of trust on perceived value.

Date: 2021
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DOI: 10.1080/1331677X.2020.1867604

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