Bridging the digital divide: the smart TV as a platform for digital literacy among the elderly

Cheng-Hui Wang and Chih-Lun Wu

Behaviour and Information Technology, 2022, vol. 41, issue 12, 2546-2559

Abstract: More and more countries have become greying societies along with the burgeoning of digital devices. The older generation suffers from a sharp digital divide. Although the information infrastructure is fully developed, the elderly, not having grown up with it, tend to lack digital literacy and hold less intention to learn to use digital technologies. In the past, it was cable TV which pervaded the market and because of its long history of development became indispensable in the lives of the elderly. Recently, the maturity of Smart TV, provides us with an appropriate digital learning tool to assist seniors in Taiwan to improve their digital literacy. This is done utilising a digital remote control, designed to be a mixture of new and old technologies that offers seniors a high degree of familiarity. The study explore the effects of technology anxiety, digital feedback, and familiar technological skills on the adoption of digital devices by the elderly. In addition, a learning strategy compatible with the existing living environment of the elderly is proposed. The findings and recommendations for an effective approach to this problem are discussed as well as limitations and future research directions.

Date: 2022
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DOI: 10.1080/0144929X.2021.1934732

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