A comprehensive four-stage framework for evaluation of Information Communication Technologies for Development interventions

Vidushi Pandey and Sumeet Gupta

Information Technology for Development, 2018, vol. 24, issue 3, 511-531

Abstract: In spite of almost three decades of efforts in the domain of Information Communication Technologies for Development (ICTD), the validity and effectiveness of the relationship between ICT and D (Development) are not clear, perhaps due to a lack of a comprehensive framework for evaluating ICTD interventions. Comprehensive evaluation of ICTD interventions is, however, difficult as its outcomes are often intangible in nature. The aim of this paper is to develop a comprehensive evaluation framework for ICTD interventions with a specific focus on “D” aspects of these interventions. This work does not focus only on “impact” evaluation of ICTD interventions but also considers other key aspects of project life cycle in the evaluation process. To develop this framework, we draw inspirations from the domains of “program evaluation” and “IS evaluation” and further refine it with learnings from previous ICTD studies. The result of this exercise is a four-stage framework with each stage containing details of assessment points and key considerations that need to be covered in the context of an ICTD intervention. The framework is then validated using an existing case study drawn from the ICTD literature. The applicability and benefits of the framework are then discussed in the light of this case study.

Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://hdl.handle.net/10.1080/02681102.2017.1371108 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:titdxx:v:24:y:2018:i:3:p:511-531

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/titd20

DOI: 10.1080/02681102.2017.1371108

Access Statistics for this article

Information Technology for Development is currently edited by Sajda Qureshi

More articles in Information Technology for Development from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().