 Towards computer support of the soft systems methodology: an evaluation of the functionality and usability of an SSM toolkitJ Zhang, R Smith and R B Watson European Journal of Information Systems, 1997, vol. 6, issue 2, 129-139 Abstract: In recent years a number of research projects have investigated computer support of the soft systems methodology (SSM). These typically involve the production of prototype computer-based tools supporting some aspects of SSM, although evaluation of these has been unsystematic and anecdotal. There has also been some debate in the literature about whether SSM is amenable to computer support. This paper reports a more systematic investigation of the potential for computer support of SSM and evaluation of the functionality and usability of an SSM support toolkit (SoftCase) developed by one of the authors. Following a brief review of previous research in this area, and the functionality of the SoftCase toolkit, the design of the evaluation and its outcome are described in detail. The paper concludes with a discussion of computer technology to support SSM and some possible directions for evaluating the impact of computer support on the SSM process. Date: 1997 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:taf:tjisxx:v:6:y:1997:i:2:p:129-139 Ordering information: This journal article can be ordered from DOI: 10.1057/palgrave.ejis.3000262 Access Statistics for this article European Journal of Information Systems is currently edited by Par Agerfalk More articles in European Journal of Information Systems from Taylor & Francis Journals |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.