 Evaluating information systems in small and medium-sized enterprises: issues and evidenceJ Ballantine, M Levy and P Powell European Journal of Information Systems, 1998, vol. 7, issue 4, 241-251 Abstract: Much empirical work has investigated the nature of information systems (IS) evaluation in large organizations. However, little work has examined the nature of evaluation in small and medium-sized enterprises (SMEs). This paper discusses IS evaluation in the context of SMEs by identifying a number of issues particularly relevant to such organizations. Drawing on the experiences of four SMEs, the paper identifies the following factors and their implications for evaluation practice: a lack of business and IS/IT strategy; limited access to capital resources; an emphasis on automating; the influence of major customers; and limited information skills. The paper draws on two frameworks of evaluation which are used to help understand evaluation practices in SMEs, and which form a structure within which future research may be placed. The paper concludes with a set of propositions which constitute a research agenda for further examining evaluation practice in SMEs. Date: 1998 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:taf:tjisxx:v:7:y:1998:i:4:p:241-251 Ordering information: This journal article can be ordered from DOI: 10.1057/palgrave.ejis.3000307 Access Statistics for this article European Journal of Information Systems is currently edited by Par Agerfalk More articles in European Journal of Information Systems from Taylor & Francis Journals |
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