The role of intellectual capital and social capital on the intention to use MOOC

Hsi-Peng Lu and Intan Dzikria

Knowledge Management Research & Practice, 2023, vol. 21, issue 1, 29-40

Abstract: This study aims to investigate the role of dimensions in intellectual and social capital to intention to use Massive Open Online Course (MOOC). A mixed methodology was performed to analyse before and after usage to 203 data collected in Taiwan. The findings show that intellectual capital is the strongest determinant of intention to use, followed by social capital. Before using MOOC, learners expected relational dimension, cognitive dimension, and cognitive presence to influence social capital. However, relational dimension is the only factor that positively influences social capital after MOOC usage. Strong teaching presence was found to influence intellectual capital, along with structural dimension and cognitive presence. Interestingly, social capital, as believed as the creator of intellectual capital, does not act the influencer. This study suggested that MOOCs should have features that can retain relational and cognitive experience, which may affect positively to users’ intention to use and retention.

Date: 2023
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DOI: 10.1080/14778238.2020.1796543

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