Online meeting tools, tacit knowledge sharing and entrepreneurial behaviours among knowledge workers during COVID-19

Oualid Abidi, Vladimir Dženopoljac and Mirna Safi

Knowledge Management Research & Practice, 2023, vol. 21, issue 6, 1137-1149

Abstract: The COVID-19 pandemic has accelerated the usage of online meeting tools (e.g., Zoom, Google Meet, Microsoft Teams) in virtually all sectors. However, how these applications stimulate tacit knowledge sharing and entrepreneurial behaviours is unclear, particularly among knowledge workers. In this manuscript, the authors investigate the impact of usage of online meeting tools on tacit knowledge sharing and on the two types of entrepreneurial behaviour`s among knowledge workers, that are, venture behaviour and strategic renewal behaviour. A quantitative study was conducted, via survey, with a total of 173 participants located worldwide. The research model was tested using structural equation modelling. The relationship between the frequency of using online meeting tools and venture behaviour displayed by knowledge workers was moderately negative. However, the online meeting tools did not exhibit significant effect on tacit knowledge sharing. Furthermore, tacit knowledge sharing has a moderate positive effect on both types of entrepreneurial behaviours.

Date: 2023
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DOI: 10.1080/14778238.2023.2261885

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