Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results

Rameshwar Dubey and Angappa Gunasekaran

International Journal of Production Research, 2015, vol. 53, issue 2, 371-382

Abstract: The aim of the paper is to study soft total quality management practices and their impacts on firm performance. In the research, the systematic literature review was used. After identifying a research gap, a theoretical framework was developed and research hypotheses were formulated. We have further checked the validity and reliability of measurement items using confirmatory factor analysis. The research framework was tested using multiple linear regressions under the effect of controllable variables (i.e. size of employees, supply uncertainty and demand uncertainty) of firm performance. The research hypotheses are well supported, which is consistent with previous extant literature.

Date: 2015
References: Add references at CitEc
Citations: View citations in EconPapers (14)

Downloads: (external link)
http://hdl.handle.net/10.1080/00207543.2014.933909 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tprsxx:v:53:y:2015:i:2:p:371-382

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/TPRS20

DOI: 10.1080/00207543.2014.933909

Access Statistics for this article

International Journal of Production Research is currently edited by Professor A. Dolgui

More articles in International Journal of Production Research from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().