Sustainable quality control mechanism of heavy truck production process for Plant-wide production process

Hongfei Guo, Ru Zhang, Yingxin Zhu, Ting Qu, Min Zou, Xiangyue Chen, Yaping Ren and Zhihui He

International Journal of Production Research, 2020, vol. 58, issue 24, 7548-7564

Abstract: To overcome disability and default in process quality control and failure of traditional quality management in job shop manufacturing and customised orders, which are important issues in lean production, we investigate a sustainable quality control of plant-wide production process. In this paper, we construct the mechanisms consisting of pre-production quality prevention, quality control of production process and post-production feedback, using modified turtle diagram and VDA-based evaluation model. After the application of the mechanism in a large heavy truck enterprise in Chine for three years, the average benefit of the enterprise reached 36.58 million yuan, the gross loss of the single after-sales service decreased by 37.4%, and the net loss decreased by 21.1%, which indicates improvement of capacity of sustainable development. Case above in our paper shows that the mechanism we put forward is effective and practical for continuous improvement of quality management and sustainable development of enterprises. Besides, it provides a further supplement to existing lean production theory.

Date: 2020
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DOI: 10.1080/00207543.2020.1844918

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