Information Protection at Telecommunications Firms: Human Resource Management Strategies and their Impact on Organizational Justice

William H. Ross, Christopher J. Meyer, Jeng-Chung V. Chen and Paul Keaton

Journal of Information Privacy and Security, 2009, vol. 5, issue 1, 49-77

Abstract: The growth of the wireless telecommunications industry demands increased information security. Because security breaches often involve current employees, Human Resource (HR) departments can play a role in data security. As HR managers integrate information security considerations with strategies involving areas such as selection, training, electronic performance monitoring, and performance appraisal design, they must be mindful of organizational justice considerations. HR strategies designed to enhance data security impact employee beliefs about distributive, procedural, interpersonal, and informational justice; these beliefs must be explicitly considered as such strategies are implemented. A conceptual model is offered to help managers identify key variables as they formulate policies in this area.

Date: 2009
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DOI: 10.1080/15536548.2009.10855857

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