Learning from Referents across Geographic Distance and Institutional Contexts: The Perceived Speed of ISO 9000 Certification in Chinese High‐Technology New Ventures

Ye Dai, Gukdo Byun, Jay I. Chok and Fangsheng Ding

Journal of Small Business Management, 2019, vol. 57, issue 2, 400-420

Abstract: Learning by observing the behaviors and choices of other (referent) firms is an important way for firms to augment their stock of knowledge. However, new ventures face unique challenges with vicarious learning. In particular, their referent firms may not be spatially close, which makes it difficult to collect and make sense of information. In a field study of 175 high‐technology new ventures, we examine and find that distance and the maturity of the legal environments of the observed firms, along with the moderating effect of the size of referent firms, can influence new ventures’ observation and processing of information. Such learning is reflected by the perceived speed of new ventures fulfilling ISO 9000 certification.

Date: 2019
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DOI: 10.1111/jsbm.12374

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