Are work stressors and emotional exhaustion driving exit intentions among business owners?

Shruti R. Sardeshmukh, Michael Goldsby and Ronda M. Smith

Journal of Small Business Management, 2021, vol. 59, issue 4, 544-574

Abstract: Entrepreneurial exit and exit intentions are emerging areas of research, yet psychological antecedents of such intentions are understudied. We build on organizational behavior and human resource management theories to explain the role of work stressors (role ambiguity and work–family conflict) as antecedents of business owners’ emotional exhaustion and subsequent exit intentions. We tested the model in two studies from the United States and Australia. The results were consistent in both studies such that role ambiguity and work–family conflict predicted emotional exhaustion, and emotional exhaustion was associated with exit intentions. Post hoc analysis also revealed that women experience a stronger detrimental effect of work–family conflict, influencing emotional exhaustion, and subsequently exit intentions.

Date: 2021
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DOI: 10.1111/jsbm.12477

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